Terms and Conditions

This website is owned and maintained by, a company incorporated and existing in accordance with the laws of the Republic of India and registered at the address C - 75 Upkar Apartments, Mayur Vihar Phase 1 Extension, Delhi - 110091. When you access, browse or use this Site or book through phone/email you accept, without limitation or qualification, the terms and conditions set forth below:

When you access any sub-site (whether belonging to an `associate` of or otherwise) through this site, then such sub-site may have its own terms and conditions of use which is specific to such sub-site. These sub-sites may contain additional terms and conditions of use. These Terms and Conditions of Use and any additional terms posted on this Site together constitute the entire agreement between and you with respect to your use of this Site and use of services from

The term 'you' refers to the user or viewer of this website or the person booking a cab through phone/email.

Website and its Contents is a lawful licensee of all the rights to the website and its content. Web site content means its design, layout, text, images, graphics, sound, video etc. The website content embody trade secrets and intellectual property rights protected under worldwide copyright and other laws. All title, ownership and intellectual property rights in the website and its content shall remain with, its affiliates or licensor's of content, as the case may be.

All rights, not otherwise claimed under this agreement or by, are hereby reserved. The information contained in this website is intended, solely to provide general information for your personal use, who accepts full responsibility for its use. You shall not distribute, exchange, modify, sell or transmit anything you copy from the site, including but not limited to the text, audio, video and images for any commercial or business purpose. There are a number of proprietary logos, service marks and trademarks found on this Site whether owned/used by or otherwise. By displaying them on this Site, is not granting you any license to utilize those proprietary logos, service marks, or trademarks. Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes. If you download any Content from this Site, you shall not remove any copyright or trademark notices or other notices that go with it. You agree not to interrupt or attempt to interrupt the operation of this website in any way. does not represent or endorse the accuracy or reliability of any information, or advertisements (collectively, the "content") contained on, distributed through, or linked, downloaded or accessed from any of the Services contained on this website, or the quality of any products, information or other materials displayed, or obtained by you as a result of an advertisement or any other information or offer in or in connection with the Service.

We accept no responsibility for any errors or omissions, or for the results obtained from the use of this information. All information in this website is provided "AS IS " with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. Nothing herein shall to any extent substitute for the independent investigations and the sound technical and business judgment of the user(s). In no event shall be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever with respect to the Service. User(s) of this website must hereby acknowledge that any reliance upon any content shall be at their sole risk. reserves the right, in its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in any portion of the Service or the website.

Links to third party websites

Links to third party sites are provided by website as a convenience to you and does not have any control over such websites i.e. content and resources provided by them. may allow you to access the content, products or Services offered by third parties through hyperlinks (in the form of word link, banners, channels or otherwise) to such Third Party's web site. You are cautioned to read such sites' terms and conditions and/or privacy policies before using such sites in order to be aware of the terms and conditions of your use of such sites. believes that you acknowledge that has no control over such third party's site, does not monitor such sites, and shall not be responsible or liable to anyone for such third party site, or any content, products or Services made available on such a site.

User's Material

You are prohibited from posting or transmitting any defamatory, libelous, obscene, pornographic, profane, threatening or unlawful material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. assumes no liability or responsibility arising from the contents of any communications containing any defamatory, erroneous, inaccurate, libelous, obscene or profane material. may change, edit, or remove any user material or conversations that are illegal, indecent, obscene or offensive, or that violates's policies in any way. will fully cooperate with any law enforcement authorities or court order requesting or directing to disclose the identity of anyone posting such materials.

Terms & Conditions for use of cabs

The following Terms & Conditions shall apply to customers / passengers utilizing the Services offered by for the hiring of cabs:

The customer shall pay the cab fare {as per actual traveled km/ fixed package charges (as per selected criteria in the website)}, parking charges, additional night surcharge (where applicable) and any fee or levy presently payable or hereinafter imposed by the law or required to be paid for availing of the cab Services.

The customer agrees and accepts that the use of the Services provided by is at the sole risk of the Customer, and further acknowledges that disclaims all representations and warranties of any kind, whether express or implied.

The customer shall ensure that he/she will not indulge in any of the following activities while in a cab:
          a. Smoking or consuming any kind of intoxicants inside the Cab. The driver has the right to refuse the pick-up or ask the customer to alight the cab if the customer is found to be in an intoxicated state or is found misbehaving with other passengers or the driver, or is causing a nuisance.
           b. Littering the Cab
           c. Soiling or damaging the seats and/or any other interiors of the Cab.
           d. Misusing, soiling or damaging any of the devices (technical/non-technical) in the cab.
         e. Asking the driver to break any Traffic/RTO/City Police and/or government rules for any purpose (especially reaching the destination earlier). The driver has the right to refuse such a request by the customer. The driver also has the right to refuse such a pick-up or ask such customer(s) to alight from the cab.
          f. Asking the driver to board more than the prescribed number of adults in the cab according to the Motor Vehicle Act, 1988s. In view of this, the customer shall not pressurize the driver to allow more than the allowed number of adult passengers in the cab. The driver has the right to refuse such a pick-up or ask such customer(s) to alight from the cab.
       g. Pressurizing the driver to overload the boot space of the cab with luggage. The customer shall not be generally allowed to use the seating area of the cab for placing any kind of luggage.

The customer agrees and acknowledges that the use of the Services offered by is at the sole risk of the customer and that disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality, merchantability and fitness for any purposes are excluded to the fullest extent permitted by law.

Without prejudice to the above, makes no representation or warranty that:
           a. The Services will meet the customer's requirements;
           b. The Services will be uninterrupted, timely, secure, or error-free.
          c. shall not be responsible or liable for any loss or damage, howsoever caused or suffered by the Customer arising out of the use of cab service offered by Company through its own fleet or outsourced through its vendors (third party) or due to the failure of to provide Services to the Customer for any reason whatsoever including but not limited to the Customer's non-compliance with the Services' recorded voice instructions, malfunction, partial or total failure of any network terminal, data processing system, computer tele-transmission or telecommunications system or other circumstances whether or not beyond the control of or any person or any organization involved in the above mentioned systems.
          d. will not be liable for any damages of any kind arising from the use of the Service offered by, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
            e. There shall be extra charges for far off locations & toll charges as well.
           f. If any passenger misses the train, flight or bus, will not be liable for any compensation. The customer shall make an alternate arrangement if the cab has not reached due to any reason.

The Customer shall indemnify from and against and in respect of any or all liabilities, losses, charges and expenses (including legal fees and costs on a full indemnity basis) claims, demands, actions and proceedings which may incur or sustain directly or indirectly from or by any reason of or in relation to the use or proposed use of the Services by the Customer and shall pay such sums on demand by is hereby authorized to use the location based information provided by any of the telecommunication companies when the Customer uses the mobile phone to make a cab booking. The location based information will be used only to facilitate and improve the probability of locating a cab for the Customer. shall be entitled to disclose to all companies within its group, or any government body as so required by the law or by directive or request from any government body, the particulars of the Customer in its possession in any way as it, in its absolute discretion, deems fit or if it considers it in its interests to do so. shall be entitled at any time without giving any reason to terminate the booking of cabs done by the Customer. encourages all its customers to take full responsibility of his/her items. In case of lost items inside the cab during the journey, will try to locate the items on a "best-effort" basis but is not responsible for the same in case of loss or damage to the same.

If the Customer leaves any goods in the cab or has any complaint in respect of the Services or the use of the cab, the Customer has to inform of the same in writing within 24hours of using the cab or the Services of Company. shall not be liable for any conduct of the drivers of the cabs. However, encourages you to notify it of any complaints that you may have against the driver of any cab that you may have hired using's Services. shall be entitled to add to, vary or amend any or all these terms and conditions at any time and the Customer shall be bound by such addition, variation or amendment once such addition, variation or amendment are incorporated into these terms and conditions at its website at on the date that it may indicate that such addition, variation or amendment is to come into effect.

All the calls made to's call centre are recorded for quality and training purposes.

It is expressly made clear to you hereby that maintains its own fleet as well as outsource cabs from vendors (third party). disclaims any and all liability in respect of the drivers and the cabs alike which are supplied by third parties. All third party service providers are independent contractors who are at no time under our control or supervision. has a right to use the customer contact information for its own marketing purposes. may send regular SMS updates to the mobile numbers registered with it.


The information contained in this website is for general information purposes only. The information is provided by and its users and partners; while we try to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. disclaims all warranties of merchantability, relating to the information and description of the cab/taxi, car rental or any other product or service displayed on this website (including, without limitation, the pricing, photographs, list of amenities, general product descriptions, etc.), much of which information is provided by the respective suppliers/operators. Car or any other ratings displayed on this website are intended as only general guidelines, and, Affiliates and their respective suppliers do not guarantee the accuracy of the ratings., its Affiliates and their respective suppliers make no guarantees about the availability of specific products and services

You also acknowledge that through this Site, merely provides intermediary services in order to facilitate high quality services to you. is not the last-mile service provider to you and therefore, shall not be or deemed to be responsible for any lack or deficiency of services provided by any person (taxi/car rental operator, travel/tour operator or similar agency) you shall engage or hire or appoint pursuant to or resulting from, the material available in this Site., its Affiliates, and their respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, title, and non-infringement.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you might be able to link to other websites which are not under the control of We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Other Provisions

You may travel to certain destinations through certain routes which involve greater risks, entirely at your risk as to cost and consequences. requests you to consult your local authorities and evaluate travel prohibitions, warning, announcements, and advisories issued by them before booking travel to certain destinations through certain routes.

By promoting (through discounts and deals) any travel to particular destinations through particular routes, does not represent or warrant that travel to such point is advisable or without risk. does not accept liability for damages, losses, or delays that may result from travel to such or any destinations., its Affiliates and their respective suppliers are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any taxi/car rental operators or other suppliers for any personal injuries, death, property damage, or other damages or expenses resulting there from., its affiliates and their respective suppliers have no liability and will make no refund in the event of any delay, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, rerouting or acts of any government or authority.

Amendment may change, modify, amend, or update this agreement from time to time without any prior notification to user(s) and the amended and restated terms and conditions of use shall be effective immediately on posting. If you do not adhere to the changes, you must stop using the service. Your continuous use of the Services will signify your acceptance of the changed terms.

General Provisions reserves its right to deny in its sole discretion any user access to this website or any portion hereof without notice.

You agree to abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and with the suppliers rules and restrictions regarding availability and use of fares, products, or services. You acknowledge that some third party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such suppliers rules and restrictions may result in cancellation of your booking(s), in your being denied access to the applicable travel product or services, in your forfeiting any monies paid for such booking(s), and/or in debiting your account for any costs we incur as a result of such violation.

No waiver by of any provision of these Terms and Conditions shall be binding except as set forth in writing and signed by its duly authorized representative.

If any dispute arises between you and during your use of the website or thereafter, in connection with and arising from your use or attempt to use this website, the dispute shall be referred to arbitration. The place of arbitration shall be New Delhi. The arbitration proceedings shall be in the English/Hindi language.

The said arbitration proceedings shall be governed and construed in accordance with the Arbitration and Conciliation Act, 1996 and modifications thereof as in force at the relevant time.

These terms and conditions are governed by and shall be construed in accordance with the laws of the Republic of India and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at New Delhi, India.

The above mentioned terms and conditions of use and/or Agreement, Reservation Policy and the Privacy Policy constitute the entire agreement between the User(s) and with respect to access to and use of the website and the Services offered by, superseding any prior written or oral agreements in relation to the same subject matter herein.

Safe and reliable service